SHIFT JAN-DHAN YOJNA ---- FROM PUBLIC/PVT. SECTOR BANKS TO -POSTOFFICES AROUND THE COUNTRY.......AS KYC IS MANDATORY FOR THE BANKS-- WITH LOT OF EFFORT IT WOS DONE STREAMLINED-----

GOVT. MUST DEVELOP THE POSTOFFICES around the country for transaction below Rs2lacs. Hence schemes like JanDhann Yojna must be shifted to Postoffices and not the Banks. This will reduce the work-loads+ rush in Public sectors banks PERFORMANCE OF BANKS WILL --- FALL FURTHER--- IF JANDHAN YOJNA TYPE OF SCHEMES --WHERE KYC --FORM NOT NEED IS IMPLEMENTED.. KYC MUST BE MANDATORY FOR ALL THE ACCOUNTS OF PUBLIC SECTOR BANKS.

5. If CMDs and board members are made accountable, it will reduce the sanction of bad loans. 6. Too much reliance on technology service providers to be reduced and bank should recruit more IT professionals to handle technology issues. 7. More basic technology related training is required to front end staff to cope with the current technological advancements

1. Banks should stop selling Life and General Insurance products,Mutual funds etc. They should only concentrate on their core business. 2. Banking Pay commission similar to Central Pay commission should be established and it should deal with the pay requirements of the bank staff. 3. Officers service regulations-1969 are outdated and should be amended in tune with the current technology driven banking 4. CMDs and Board of directors should be made accountable for bad loans sanctioned by them

( 1 ) LIST OF ALL WILFUL LOAN DEFAULTERS / LOAN DEFAULTERs / NPAs, etc. TO BE PUBLISHED BY BANKS EVERY THREE or SIX MONTHS. ( 2 ) MANY NEW BANK LICENCEs TO BE GIVEN. ( 3 ) NPA-ASSETS OF BANKS ( Repossessed / confiscated / attached by Banks ) TO BE SOLD IN AUCTION WITHIN 3 or 6 MONTHS OF RE-POSSESSING, etc. ( 4 ) ALL GOVT. ENTITIES / ORGANISATIONS TO HAVE ACCOUNTS IN PUBLIC SECTOR BANKS ONLY. ( 5 ) GOVT. TO APPOINT MORE FRANCHISEES / AGENTS OF PSBs ( FOR SERVICES ON EXTENDED OFFICE HOURS, SUNDAYS & HOLIDAYS ). ( 6 ) GOVT./ RBI TO ALLOW, ALL ON-LINE TRANSACTIONS ( especially within the same Bank / Branch ) ON SUNDAYS / HOLIDAYS ( some transactions to take effect on next working day ). ( 7 ) GOVT./ RBI TO AUTHORISE MORE & MORE SURPRISE / SUDDEN AUDITS, FIELD VISITS / AUDITS, etc. ( these audits need not be accounts based alone ). SUCH AUDITORS TO REPORT TO AT LEAST 5 COPIES ABOVE BRANCH MANAGERS. ( 8 ) BIO-METRIC ATTENDANCE TO BE INTRODUCED BY ALL BANKS WITHIN 2 YEARS. Shanmuganathan B / 98948-66843. COIMBATORE ( TN ).

The SBI may strengthen its grievance cell and promptly address customer complaints within 2-3 days. Online complaints should reach branch manager and the centralized cell for proper accountability. For any negligence, responsibility be fixed. Similarly, the bank may seek feed back from its customers. Such interaction with customers be adequately followed up as well

With enough govt business in hand, the SBI staff is reluctant to individual customers. Hence, the govt may consider decentralization of its business among public sector banks. The SBI may also decentralize its business maintaining proper accountability and time schedule. Too much formalities be rationalized. A customer having different accounts may furnish only one KYC. At the initial stage, young officers be posted at different counters for 5-7 years to gain practical experience.

Why banks going on strikes frequently, but government unable to do anything?

There is huge shortage of staff in these banks. And moreover to add to our woes, the people who do not know the local languages are placed in branches, who could not understand what we say and there is absolute mis communcation.Please place only native employees in branches. Sufficient staff are needed to handle the rush. These PSBs are often opening new branch with 2-3 staff. Please ensure sufficient staff who speak local languages.

no branch should deal with advances,there should be a separate wing for that,so that the fear factor of branch managers will reduce,and they will concentrate on customer service,which will increase customer satisfaction,and reduce operational cost in al branch premises