1.Appoint CMD for the banks immediately, which are headless. Segregate Chairman and MD post. 2.CMD & ED should be selected on competence, clean record and not on gratification and influence.3.Concept of industry level selection of ED/CMD deserve relook and review which is leading to clash of culture/values 4.The directors should be nominated based of experience, integrity. Directors re not spending enough time to go through the Notes and policy docs placed before BOD meeting.

The Indian Banks specially Nationalize banks are having ZERO support to the comman bank account holders, This is becuse of the following reason. The old goverment never ever were supporting the comman man in India, The banks till give loan , even 40,000 INR to only rich people not to poor

Consolidate as many of them into two large banks.These will compete between them & with private ones for overall efficiency. This strategy can be extended to all sectors.

merger of public sector banks is a must for capitalisation & consolidation to cut admin costs & make profits. All SBI Associates to merge into SBI. Syndicate bank, Vijaya bank& corporation bank to merge into canara bank.Likewise; Indian bank & Andhra bank into IOB. P&SB and OBC into PNB. Union Bank, Bank of Maharashtra into BOI. UCO Bank,Central Bank & United Bank into Allahabad bank. Dena bank & IDBI into BOB.Later, merged SBI with India Posts as its payment bank to be only govt bank.

. The position of CEO and chairman has to be separated to put a process of check and balance,The length of CEO tenures must go up as that would help them take better strategic decisions,Regulatory hassles of everyday banking must be reduced. The board must have enough time to do important work and not exist just to tick boxes,Human resource development is a central challenge. There is a gap in middle-level management which has to be addressed through lateral hiring, better training etc. This i

Public Sector banks must first be independent to make commercial decisions. Social mandates or obligations have to be backed by financial gains, but for any project one must take into account the bank's societal profit or loss

Allmost all PSBs banks in past has roped in many managemnt consultancy firms .But according to me all the points of any study cant be accpted in toto as we are not agrreeing with all recommendations However this does not mean that all points raised there are irrelevant. Best policies which has proven by result must be implemented in all the PSB.

all branch works must be bifurcated in two categories Back end and Front end .Back end works can be centralized.Customer experience at branch level can be enhanced substantially if the branch is is required to do only basic necessary jobs at branches and all other works can be transferred to backend.Officers and staff with more time can be used entirely for customer service -Serving whom is primary objective -it will result in better and fast service-satisfied customers-More business

Centralised Processing cells-CPC- must be manned by proper staff i.e One officer can handle must handle a specific No of files ,then only the work can be done in proper time and it can be monitored .---Relationship manger concept in Pvt Banks

Branch operations should be bifurcated into 1.Front-office to interface with customers, viz.cash, lockers, DD etc. (2) Back-office to control operations. Back-office personnel should be outsourced. Credit appraisals should be given to 'outsourced' Chartered Accountants. containing costs,( manpower and occupancy costs) are most essential. Banks should have extended business hours. Performance Appraisal of each staff, every 3 months (similar to multi-national Banks) should be done