I want to post many suggestions regarding performance of PSB but PDF files are not allowed on this website. I am posting on Department of public greivances. please have a look

Sir/Madam, I (K. Moneesh Kumar) pursuing Ph.D. (Full-time) in Department of Commerce, University of Madras, Chepauk Chennai. I hereby attached few suggestions (Image File) pertaining to my study i.e. "MANAGING NON-PERFORMING ASSETS (NPAs) – A STUDY WITH REFERENCE TO PUBLIC AND PRIVATE SECTOR BANKS IN INDIA" I hope it will be useful to improve performance of our Public Sector Banks. Best Regards, K. Moneesh Kumar

1) ATM cards/ machines should be linked to mobile number of the user to avoid frauds in ATM transactions. 2) At present, audits are divided into several parts like a) Statutory audit, b) Income Audit, etc. The statutory audit should cover all aspects of audit. At present the appointments for an year are done at the year end; and auditors are required to complete audit within one week after the end of the year. The appointments should be done in Sept. to give sufficient time for doing audit.

its linked with saving account and also he can’t play or do forgery with the card as his saving account will be sealed 5. Public sector banks has to have an additional setup for miscellaneous needs , may be it can approach any agency providing thes needs for assistance, so this will be like a onestop shop for customers. Eg: A one stop counter or May I hep you counter where a individual can avial services like New Pan-card, Passport,driving licence, insurance, Income/House Tax Etc.

4. New idea needs to be brain stormed where Merge debit and credit cards, so people donot have to carry 2 cards with them separately, people will be given virtual credit wherein the payment due period may be very less. So here saving account ATM card will act as credit balance to the beneficiary where he can use this card for his credit to a certain limit only say for example double of your saving account will be his credit Limit. Now here will be spending his amount with care as he knows its

then then automatically that amount will be debited this can be of a huge popularity for public sector banks where A human being can avail the benefit of discount as well as he will be extremely happy for getting an at least 0.00000001% opportunity to serve nation. Serve India… Here A normal tendency observed is that suppose X public sector bank saves my 25 rs I donot mind to pay a minimum of Rs 1 and Max 25 to serve India. Save India..

any user swipes his card he will be getting a discount say for example I fill fuel of Rs 500 at any petrol pump outlet, if I get Rs 5 as straight discount so I will be charged 475 and rs 25 will be my discount and some part for which I receive an SMS now here we can add in that SMS.. Sir/Madam... Thanks for giving an opportunity to serve you. You have got Rs 25 discount out of this saving do to wish to donate any amount to Pradhan mantri Rahat kosh? Yes-No f he selects yes a popup asking for amt

passbook so this point we can have as magical moment added to advertise and sponsor our banks to attract big companies towards them 2. Major schemes which can be ruled out for public sector banks are : 1. National international ATM card 2. Well facilitated Net Banking facility where any billers the account holder if pays online he gets 1% discount (1% is just for example. It depends) 3.If possible Tie ups with not only any specific petrol pump but with all petrol pumps or vice versa where if a

with private banks (which is under zero balance, ATM card, Net banking) so a major chunk of population employed with various companies are bound to go with this Pvt banks so news schemes to be introduced to attract giant companies to open their salary accounts with the public sector banks ..1 most and major top attraction and additional point we have with public sector bank is that they provide pass book which acts as a legal document whereas most of the PVT/Cooperative banks donot provide pas

1. A very drastic and immediate change which public sector banks needs to switch over and towards which I would lie to draw your attention is “Salary Saving’s accounts” “Introduction to Jan Dhan yojana was a success where all account holders who did not had any bank accounts did open their accounts. Now we need to also bring in the ones who have their accounts. I myself working in Infosys BPO for PMO role here & other corporate sector banks we see that all major companies have their Salary acont