loan process.Allow the banks to sanction or reject a loan purely based on merit.Promote staff based purely on merit n performance.Hire local ppl for all levels of cadres.Provide them quarters facility.Minimise transfers.Happy employees r the best assets to banks who need to give good customer service.

Pay well n attract talented youngsters. Outsource customer service oriented transactions on the lines of LIC,Private,Foreign banks etc.Allow usage of cars for recovery purpose by banks for all banks as in the case of SBI.Employ experienced recovery agents.Start specialised branches for lending to special categories of advances like,Agri Fiance Branch,Housing Finance br,SSI br,FX br.Employ specialised technical officers like Agri Grauates,Engineers,CA etc.Don't allow state gov to interfere in

Hello sir I have twitted many times to you. Regarding the shift of Banks. I think Banks timing should also be change or extend. It can be bifurcate into two shift. Why it is? If a working needs to visit bank he or she would have problem to reach the office on time. Or he would take the leave for the day. *Stretch of shift would increase the number of vacancies * increase the daily transactions * It would be easy to attend office whether a person go to office in any shift. thnks Ram

1) Updated technology to be used. 2) Minimum employee & maximum output to be the mantra. 3)A system to be developed such that at the worst case only customer has to visit the bank & all the normal interactions can be done through internet or mobile. 4) Non-performing assets of the banks to be reduced to zero. 5) Bank employees should be customer friendly. 6) Bank holidays to be reduced & bank strikes to be seen as crime and it to be stopped. Here Govt. also has to take care.

Bring innovations in their marketing and customer relation strategies by way of formulating different products and technology based delivery systems. Human Resource initiatives to be focused: planning of career path for employees, sharing organizations performance related information with employees, allowing creativity and innovation amongst employees,empowering employees, flexi time and new work arrangements,need based transfers,health promotion programmes, improved working conditions, qwl etc.

It also suggested that high quality human resource capital in combination with the strategic use of the resources influences organization’s outcomes and performance thus makes it more competitive.

It can be achieved by increasing employee involvement, supervising the employees in more facilitative manner rather directive, giving them rewards based on their performance, promoting skill based pay in order to encourage them, maintaining employment stability by setting up clear and achievable performance goals, developing their skills through quality training, by adding technical and professional employees who do value added work, providing flexible working schedules.

Manager should also recognize the talent from within the bank by framing clear promotional policies. Staff should be acquired from within subject to suitability and eligibility to promote and develop them for the future. This will result in higher motivation, building commitment and loyalty among employees.As people are responsible for making customers happy, management should ensure that the organization should have quality training to reinforce the importance of customer focus.

Training should be aimed at sharpening competencies so that employees can successfully operate in global business environment. Enrich the existing training programmes, and include e-learning in a big way.Incentives and Performance related pay systems should be followed in areas like deposit mobilization and loan recoveries.

I understand that salaries of bank employees are pathetic. A newly joined probationary officer in a public sector bank does not get salary of an unskilled helper in govt service. So no capable fellow joins bank. Even if by mistake they join most of the good fellows quit within the first year. Without a reasonable pay package ( at least equivalent to govt service, public sector banks can not attract or retain talent. In due cource banks will have only people rejected by all other employers