hello all, my simple question to the PM sir and ministry of railways, if tickets are not booked due to some technical issues or traffic of website, why IRCTC takes 5 days time to refund customer amount, is this delivers a better and fast governance for a common people

Leverage IRCTC mobile app for ticketing..even for Locals in Mumbai and other parts of the country..If i travel by western railways from virar to churchgate i can buy ticket from my mobile app, i do not need to take any printout, i can show my mobile for the ticket if TC wants to examine..THERE SHOULD BE NO EXTRA CHARGE FOR THE LOCALS..else no one will buy this..people can easily buy ticket on their way to railway station from mobile...saves lot of time and energy

Make arrangements to supply tickets for the needy inside the train by ticket examiners with an enhanced rate of 25 or 30%. Ticket examiners were provided with laptops,then stop tatkal. Provide a ticket examiner for 2or 3 coaches and they were also monitored randomly. Then the collection will become double or more.

Today our most train are running so late that's why so many people faced major problem. So we need to create more train lines and make responsible to all railway employee and find the all possibility options that train not running on time. The train arrived ten minutes late must declare and take appropriate action.

Just like e-ticket in form of sms or email, i suggest tablets for TCs. This will help the railway in terms of paper costs as well as TC can directly update RAC status also. This will also help in reducing corruption. TC asks for money for RAC confirmation, since everthing goes electronic and online then we can track the status

I can suggest some views on cleanliness. To maintain cleanliness in toilets in trains I have an idea, we have many junctions across the country, just increase halt time by 5 mins in each and every junction on the rout of each train and allow railway sweepers to clean each and every toilet of train. Once done then only give the signal. This will help the passenger as well as railway in maintaining cleanliness.

The tickets should have it printed on front or back what all this passenger is entitled to. It is very common for coach attendants not giving hand towels to Ac passengers in Non Rajdhani trains esp in non metro routes. Printing this on ticket that passenger will get two bed sheets, one blanket, one pillow with cover and one hand towel will ensure compliance by staff and will improve passenger satisfaction who feel cheated when they are denied what they have paid for. No major expenditure needed

Bookings of Tickets must be taken 1 Prior to date of journey on Non Refundable Basis.. Black Marketing will be Solved , Tatkal Problem will be Solved.. the only loss to Indian railways is the Two Month Interest it earns on Tickets booked

Pass System should not allow in any superfast train, if require arrange separate train for them. all the provided number by railway should be functional and response should be polite. I have very bad experience, i have shared the same earlier. please treat the people to co-operat with passenger and mainly RPF support is key factor it should get timely.

Plan the time table of each train in such way that each and every train should reach and start with the time until and unless there is any natural issue. we found frequently trains are getting delayed. lots of home work require in this area