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Inviting suggestions on the delivery of services through MADAD

Inviting suggestions on the delivery of services through MADAD
आरंभ करने की तिथि :
Apr 29, 2016
अंतिम तिथि :
May 21, 2016
00:00 AM IST (GMT +5.30 Hrs)
प्रस्तुतियाँ समाप्त हो चुके

MADAD is an effort of the Ministry of External Affairs (MEA) to extend a helping hand to Indians abroad requiring consular assistance. ...

MADAD is an effort of the Ministry of External Affairs (MEA) to extend a helping hand to Indians abroad requiring consular assistance.

MADAD allows direct registration of the grievances by the members of the public and effective monitoring of the grievance handling process thereafter, until it is redressed.

MADAD incorporates several innovative features such as flexible architecture to handle a variety of grievances, linking of similar grievances on the basis of passport number to avoid duplication, automatic escalation and enhancement of priority, provision for a call centre in the future to handle telephonic queries, and colour-coded dashboards for easy assessment and monitoring.

The link to the website is http://www.madad.gov.in/AppConsular/welcomeLink

New initiatives like MADAD are being implemented by Ministry of External Affairs to better address consular needs of people through our Missions/Posts abroad. Do you feel these have helped people and led to improved delivery of services? We invite your views/suggestions.

फिर से कायम कर देना
112 सबमिशन दिखा रहा है
Anand Raj_17
Anand Raj_17 10 साल 1 महीना पहले
sir i was confused where to write it..forgive me for this mistake.. sir, most humbly and respectfull i beg to say that about few years ago there was a protest going on against establishment of foreign companies in india and on WTO rules and regulations which was accepted by indian goverment.this movement called AJADI BACHAO AANDOLAN was being led by sir RAJIV DIXIT.After his unexpected death no one is talking about these things.Why can't we promote his ideas and thoughts?
Anand Raj_17
Anand Raj_17 10 साल 1 महीना पहले
sir i was confused where to write it..forgive me for this mistake.. sir, most humbly and respectfull i beg to say that about few years ago there was a protest going on against establishment of foreign companies in india and on WTO rules and regulations which was accepted by indian goverment.this movement called AJADI BACHAO AANDOLAN was being led by sir RAJIV DIXIT.After his unexpected death no one is talking about these things.Why can't we promote his ideas and thoughts?
M_s Videa Inc
M_s Videa Inc 10 साल 1 महीना पहले
Dear Sir your JDY and MUDRA Scheme you say you benefitted The People, but those who are benefitted know it all, and those not benefitted know it too. Its only the Criminal and Corrupt PSB Babus who benefitted to fill their own coffers. Proof you want, right here for you, sir. Please do justice with your 130 Crores of People.
mygov_146210706714370271
Deepak_981
Deepak_981 10 साल 1 महीना पहले
I have had a very bad experience with the OCI department , they say 42 days max the OCI application will be handled but for me even converting PIO to OCI is still under process and it's been almost 60 days and I have send emails to various people connected with OCI /MEA all I get a reply is we have forward your query to this and this , it's like passing the ball game. I am fed up to be frank. not sure why the OCI department can't work like the passport seva who have improved their delivery.