Pegging the bankmen salary at low levels citing poor conditions of banks may not be a good motivator .

Promote app banking for those who at least who can access that. Depositing a cheque via mobile app is a good option. That saves a lot of time for the cashier at the cash counter of the branches. Even deposit of cash and cheque at ATMs would help a lot. That provides access to the customers 24/7 on all 365 days for deposits. A more user-friendly staff can help ease out pressures. Live Chat should be available 24/7 on the website to answer queries.

Minimum component of Staff to run a branch is a norm available on paper in Banks. Normally it is five - Manager to last level. This will ensure smooth customer Service.

While appraising the quantum of loan permissible Banks should stop treating the everlasting figures of Share Application money or " borrowing from friends and relatives " as QUASI CAPITAL . This practice of treating these items as capital is like encouraging malpractices. It is also possible that money borrowed for one company can be lent to another company in the guise of unsecured borrowings from friends and relatives and the other company will further borrow from banks and so on..

Appointing consultants should be avoided and in house talent and experience should be utilised to identify the problems and solutions.

Namaskaram sir.. please do let me know if we can send any document to any email id because I am not able to uload JPG, PNG or word doc here..The suggestion which I posted has been pasted only half..i want to give full document

One can not expect private sector service at public sector service charges. So comparison needs to be based on the level of class banking and mass banking. Otherwise we will be ignoring reality. How much govt schemes are implemented by Private Sector Banks and how much of their rural penetration is there may give a clear picture,

public sector bank employees are lack of public relation etiquette.if there is any villager or a poor man then they don't count them even as a person.this need to be looked into...

Respected Sir The staff strength at class III & class IV is disproportionately huge in all PSU banks. It is bottom heavy. the PSU banks are short of middle level executives in special function like accounting, overseas fund raising, foreign exchange department. Appointment for GM & above level to be made only board of directors of the bank and not by RBI or finance ministry. Or a common appointment committee like UPSC by inviting open recruitment process. bring more professionals on lateral en

Namaskaram, Honorable Sir, 1. First of all a team of example 3-5 members needs to be setup to observe and do brain storming on what’s’ the new innovative way private sector banks have approached, to which people have also showed their liking towards it. To take a few example (in xxx bank I see a machine installed where I can deposit my cash in the machine itself, also I can get my passbook filled automatically, they deploy only 1 member there (usually security guard who does this) so this if you